Showing posts with label documentation. Show all posts
Showing posts with label documentation. Show all posts

Thursday, February 12, 2009

About getting used to new programs and the lamentable lack of documentation

Okay, so I've been playing around with Vegas for nearly a week now - love it! So many advanced features, so many possibilities... I probably shouldn't do this while in the middle of working on a project, but I just can't stop myself from wanting to use it on the movie.

Which brings me to a thing that I'm not that happy about - I printed out the handbook that came with the program ( it seems nowadays nobody likes to waste paper on documentation anymore - I wonder why that is - okay, there's the cost factor, but with a program of this prize category... or maybe it's because I've got a "bundle-version" - or do the programmers naturally assume, as this is a technical product, that it will be purchased mostly by men who are bound to throw the handbook away at first sight anyway? :p).

Anyway - while the handbook is okay, giving details of general use and how to get started on a project, there's next to nothing on the advanced features on offer. You're forced to find out either by a) hours of fiddling around, not really knowing what you're doing and missing all the best things in the process; b) watching online tutorials - some good, some bad, and sometimes confusing things even more; c) pestering unsuspecting long-time-users you happen to know (thank you!); and/or d) buying a tutorial book.

I did that (haven't got it yet, unfortunately..)

So while I don't begrudge the people who write tutorial books their money, I still think a handbook coming with a software should have a comprehensive list of the things the program is able to do. Then such a simple thing as resizing a video you want to play on a viewscreen in another video wouldn't be so.... challenging.

Besides, I'm old fashioned - I like written documentation. I like to be able to look something up in written form, preferably with illustrations. Of course, I also like discovering things on my own, have to admit that - but if I'm not able to, the knowledge that it's there for me to read up is very comforting.

So yes, this is a plea for better documentation on software. Anyone with me? :)
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